Asset management and supervision

The management company acts as an extension of the investor/property owner, overseeing and managing the property on their behalf.

Its main responsibilities include:

Carefully screening and selecting tenants

Providing 24/7 support for tenant maintenance requests

Handling maintenance services directly or via authorized contractors

Managing tax payments to local authorities

Collecting rent payments from tenants

Carrying out tenant evictions if necessary, following legal procedures with attorney support

Property Marketing and Tenant Placement

As part of its services, the management company markets the property across various platforms and collaborates with local real estate agencies.

A leasing commission is charged upon placing a tenant, typically deducted from the tenant’s first rent payment.

Tenant Security Deposits

During the screening process, the management company conducts a “credit check” to assess the candidate’s financial stability, including returned checks, account restrictions, or significant debts.

This report helps determine the tenant’s reliability and the appropriate deposit amount.

Typically, the security deposit is equivalent to one month’s rent, paid in cash.

The management company holds the deposit without using it unless the tenant breaches the lease. If necessary, the deposit is accessed under legal guidance.

Emergency Maintenance

The management company is available 24/7 to handle emergencies and dispatch technicians to the property when needed.

Routine Maintenance

Maintenance and repairs are carried out as needed, coordinated with the property owner, including formal price quotes and photos if required.

Maintenance Policy

Property maintenance is supervised through regular inspections and responses to tenant-reported issues. Supervision serves two primary purposes:

  1. Ensuring the property meets legal living standards.
  2. Monitoring the property’s condition to identify damage caused by abnormal tenant use versus normal wear and tear.

The management company must obtain the owner’s approval for any repair costs exceeding the threshold defined in their service agreement.

Water, Sewage, Electricity, and Gas

In standalone buildings, utility costs are typically the tenant’s responsibility and are either billed through the management company or transferred directly to the tenant’s name with local authorities.

In shared buildings where utility usage is not individually metered, these costs usually remain the owner’s responsibility.

Lease Signing

A standard lease term is 12 months, with renewals handled at the end of each term.

The lease outlines the payment schedule (usually due on the first of each month).

New tenants are typically required to provide a security deposit to ensure the property is returned in its original condition.

Tenant Eviction at the Owner’s Request

If a tenant violates the lease (e.g., by improper property use or failure to pay rent), a formal eviction process is initiated with local authorities to protect both parties’ rights.

Evictions generally take up to 30 days.

In cases requiring forced eviction, the typical legal cost is approximately $500.

Management Fees

Standard management fees are typically around 10% of the monthly rent collected for the owner.

Additional services — such as tenant placement, eviction, lease renewal, repairs, and renovations — are charged separately.